If you are not entirely happy with your purchase you may return it within 7 working days from receipt and receive a full refund for the product.

Follow these steps to return your online order:

1. Contact us by email (info@joddscards.com) of your intention to return the products – INCLUDE YOUR NAME, ADDRESS, PRODUCT CODE AND DESCRIPTION (+ reference number where applicable)

– If the product is damaged we will refund the value of the returned damaged product or send you an exact replacement of the product.

– If you no longer want the undamaged, unopened/unused product we will refund the value of the returned product.

2. Packaging your return –please package so the product will arrive in a saleable condition (with the exception of damaged goods) and return in its original undamaged packaging. Please note we cannot accept returns that have been opened or used.
3. Documentation – please print off this page and fill in the following form and send a copy with your returned item/s:

Name: ……………………………………………………Email: …………………………………………………………….

Address: …………………………………………………………………………………………………………………………

………………………………………………………………………………………………………………………………………

Postcode: ……………………………….       Telephone no: …………………………………………………………..

Ref No:……………………………….  Description of returned item: …………………………………………….

Reason for return: ………………………………………………………………………………………………………….

            REF. DAMAGED GOODS: Please indicate what you would like us to do: … SEND ME A REPLACEMENT or I’D LIKE A REFUND

4. Return to: JODDS, JODDS BARN, BLACKTHORN ROAD, MARSH GIBBON, BICESTER, OXON OX27 0AG
5. We recommend recorded delivery as we cannot be held responsible for items lost in the post on return, or at least get a proof of posting certificate.

We will acknowledge safe receipt of the products by return email. However, should the returned goods not be in a resalable condition, we reserve the right to decline to refund and you may be liable to pay further postage for the goods to be returned to you. We aim to exchange or refund within 7 working days.